Prescriptions

How do I order my prescription?

One of the most efficient ways of ordering your repeat prescription is through the NHS app.

Repeat prescriptions are normally for patients on long-term treatment and have to be arranged after consultation with your own doctor.

Please note that it takes 2 working days for us to process your prescription before it is ready for you to collect. However, some requests can take up to 3 working days if you are requesting medication that is not on your repeat list.

To avoid error we cannot take requests for repeat prescriptions over the telephone.

Generic Prescribing

In most cases the doctors prescribe medicines by their chemical name which may be different from the name you are familiar with.

This is known as generic prescribing. The active ingredient is, of course, exactly the same but the cost of generic medicines is often much less than if they were prescribed by their brand name. Generic prescribing saves the NHS millions of pounds and doesn’t affect anyone’s individual treatment at all. The generic medicine may be different shape or colour so it is best to know your medicine by its generic name and strength.

The people who benefit from saving money in this way are the patients themselves.

Prescriptions for Minor Ailments

We do not usually issue prescriptions for paracetamol liquid, head lice lotion or worming treatment for children, patients are expected to buy their own, nor do we routinely prescribe cough mixtures. This allows us to conserve the money we are allocated to spend on those medicines used in more serious illnesses.

Please allow at least 2 working days before collection, making allowance for weekends and bank holidays.

Prescription fees

View the cost of prescriptions and whether you are entitled to free prescriptions by visiting the NHS website: