If your doctor has asked you to send them a quick message concerning your condition or if you have a question regarding a known condition please use our Quick GP Message system ©The Elms Practice 2016 system by completing the form below.
If you wish to request a prescription please use the request a prescription tab on our home page. If you have a new health problem, please use the eConsult system as it helps us to have additional information.
We can not respond to messages with insufficient information, prescription requests, complaints or requests for phone consultations (without additional information) via this message system.
Your message will be dealt with within 2 working days (working days only, excluding bank holidays and weekends) following a GP Quick Message ©The Elms Practice 2016 request.
If you have not had any response within two working days please contact the surgery on 023 92 466216 0r 023 92 468413, select option 1 and inform the receptionist that you have had no response to Quick GP Message ©The Elms Practice 2016 , and they will ask your GP or the Duty Doctor to call you.
This service is available between Monday to Friday from 8am to 6.30pm (Excluding Bank holidays).
We would there for ask you to allow 2 WORKING DAYS for us to respond to your query. We will make contact with you on the contact telephone number you provide us. If you use the form to request a 'quick message' on a Friday evening this may not be answered until Tuesday evening. Please make sure this time frame is considered before completing this form to assess if this is the right path
It is very important that you do not use this messaging service if you believe that you are acutely unwell and need to see a doctor in the next 48 hours.
This is not an emergency service.
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